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Switchboard Victoria

Switched On for Switchboard


Who We Are:

Switchboard Victoria is a community-based not for profit organisation that provides peer led, volunteer run support services and suicide prevention initiatives for LGBTQI (lesbian, gay, bisexual, transgender, queer and intersex) people and their friends, families and allies.


Out Existing Programs:

/ Phone and web counselling and referral service  
Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service QLife. This free peer based service is for LGBTIQA+ identifying people and those who have questions or concerns about LGBTIQA+ issues. This includes families, friends, teachers and coworkers of LGBTIQA+ people. This service is funded by the Commonwealth Department of Health. 

/ Out & About Community connections for older people 
Switchboard runs Out & About, a social home visiting service for LGBTIQA+ Victorians at risk of social isolation. This free service is coordinated in partnership with the National Community Visitors Scheme and is funded through the Commonwealth Department of Health. 

QTIPoC project
Switchboard runs a QTIPoC project aiming to build greater equity for Queer and Trans Indigenous Peoples and/or People of Colour and People of Faith. 

/ w/respect 
Switchboard is a partner in the newly developed Victoria wide LGBTIQA+ family violence and intimate partner violence prevention service. This service, launched on September 3 2018, is called w/respect. This service is managed in partnership with Drummond Street Services, Thorne Harbour Health, Transgender Victoria and Switchboard. Switchboard’s primary service delivery role in the consortia is to manage the after-hours telephone support line. 

/ Suicide Prevention  
Suicide prevention at Switchboard is engaged in LGBTIQA+ suicide prevention research to develop an evidence-based suicide postvention plan specific to LGBTIQ+ communities and organisations. This program also delivers suicide intervention skills traininng, capacity building and consultation support to LGBTIQA+ people, communities and work places, advocates for the inclusion of LGBTIQ+ perspectives in local networks, advisory committees and levels of government, and strives to implement strategies to improve the way LGBTIQA+ people experience services in the health system.

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Contact Details

PO Box 21291 Little Lonsdale Street

Are donations tax deductible?


Will I receive a receipt for my donation?

Yes, as soon as your donation is processed.