Cover Photo

Switchboard Victoria

Switched On for Switchboard


Who We Are:

Switchboard Victoria is a community-based not for profit organisation that provides a peer based, volunteer run support service for LGBTQI (lesbian, gay, bisexual, transgender, queer and intersex) people and their friends, families and allies.


Out Existing Programs:

/ Phone and web counselling and referral service  
Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service QLife. This free peer based service is for LGBTIQA+ identifying people and those who have questions or concerns about LGBTIQA+ issues. This includes families, friends, teachers and coworkers of LGBTIQA+ people. This service is funded by the Commonwealth Department of Health. 

/ Out & About Community connections for older people 
Switchboard runs Out & About, a social home visiting service for LGBTIQA+ Victorians at risk of social isolation. This free service is coordinated in partnership with the National Community Visitors Scheme and is funded through the Commonwealth Department of Health. 

QTIPoC project
Switchboard runs a QTIPoC project aiming to build greater equity for Queer and Trans Indigenous Peoples and/or People of Colour and People of Faith. 

/ w/respect 
Switchboard is a partner in the newly developed Victoria wide LGBTIQA+ family violence and intimate partner violence prevention service. This service, launched on September 3 2018, is called w/respect. This service is managed in partnership with Drummond Street Services, Thorne Harbour Health, Transgender Victoria and Switchboard. Switchboard’s primary service delivery role in the consortia is to manage the after-hours telephone support line. 

/ Suicide Prevention  
Switchboard is running its own postvention plan following the tragic suicide of our beloved staff 
member Ingrid Zhang. Going forward Switchboard will be developing suicide prevention resources for 
the broader LGBTIQA+ communities.

To find out more and to get involved go to

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Contact Details

PO Box 21291 Little Lonsdale Street

Are donations tax deductible?


Will I receive a receipt for my donation?

Yes, as soon as your donation is processed.