Every week, a family arrives in Melbourne’s west with almost nothing.

No beds. No warm blankets. No furniture. Just a new address and the hope that this country might become home.

West Welcome Wagon has been answering that moment for over a decade. We collect quality donated goods from the community — furniture, bedding, clothing, appliances, toys — and deliver them to people seeking asylum and refugees, turning empty houses into proper homes. We do it quickly, practically, and with genuine warmth.

We currently support thousands of adults and children from more than 40 countries across Melbourne’s west. Most have nothing when we first meet them.

Around 90% of what we deliver is donated by the community and sorted and delivered by our dedicated volunteers. Your donation covers what’s left — keeping the warehouse running, the van on the road, and the essentials funded when donations run short. It goes further than you might think.

We’re not just delivering furniture. We’re delivering a sense of belonging.

Beyond home setup, we offer ongoing support through our Welcome Team, community Reach Out Days, and special programs supporting connection and community engagement. We’re also proud to contribute to the circular economy — diverting tonnes of good quality goods from landfill every year.

West Welcome Wagon is a registered charity. All donations over $2 are tax-deductible.

🧡 If you’d like to volunteer, contact us at volunteer@westwelcomewagon.org.au